It takes years to develop an ironclad process that ensures project deliverables are met on time and in the most cost-effective manner.
Education & Discovery
All projects begin with a comprehensive education and discovery meeting that identifies each client’s needs. This initial stage is critical for our team to create a personalized strategy centred on optimal growth for your business.
Analysis of Requirements
After discovery, our expert team collaborates over several creative and strategic brainstorming sessions. These team meetings are highly beneficial as talents from all facets of our agency come together to analyze and determine the best path for your project.
Based on your requirements, our team assembles to apply a mixture of solutions to bring your project into existence. At this point, your involvement is only required for critical decisions as your discovery plan ensures that the project is executed on time and on budget.
As completion of a project nears, we review and abide by your approval process. Working with many major financial institutions, we are aware of the many rules and regulations involved with online and physical marketing. As such, our experience ensures time is not wasted, even if your project must follow the rules of a compliance department before release.
Follow-Up & Support
We’ve solved our fair share of diverse, time sensitive support requests. Our support systems are monitored and maintained on a daily basis, elevating even the smallest instances to your project manager if deemed necessary. Part of our commitment to our clients, ongoing support is fundamental to building long lasting relationships.